Shipping FAQ

Shipping Policy

Effective Date: July 14, 2026

At CansOnly, we're committed to delivering your favorite canned beverages quickly, safely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

During periods of high order volume, product launches, or holidays, processing times may be extended.

Shipping Methods

CansOnly ships throughout the United States using trusted shipping carriers such as USPS, UPS, FedEx, or other qualified delivery partners.

Available shipping options and estimated delivery times will be displayed during checkout.

Shipping estimates are provided by the carrier and are not guaranteed.

Free Shipping Promotions

From time to time, CansOnly may offer free shipping promotions on qualifying orders.

Any applicable minimum purchase requirements, eligible destinations, exclusions, and promotional terms will be displayed on our website or during checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear after receiving your shipment confirmation.

Shipping Restrictions

Some products offered by CansOnly may be restricted in certain states or jurisdictions due to applicable laws and regulations.

Orders that cannot legally be shipped may be canceled and refunded.

Customers are responsible for ensuring products purchased through CansOnly are legal to receive in their location.

Adult Purchases

CansOnly is intended exclusively for adults 21 years of age or older.

Certain orders may require additional age verification or an adult signature upon delivery where required by law or at our discretion.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, shipment delays or additional carrier fees may occur.

Orders returned to CansOnly because of an incorrect address may be refunded less any original shipping charges or additional fees incurred.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• Photos of the damaged products

• Photos of the shipping box and packaging

• A brief description of the damage

We will review each claim and work with you to determine an appropriate resolution.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is the responsibility of that carrier.

If your package appears to be delayed, please first use the tracking information provided.

If you believe your shipment has been lost, please contact us and we will assist you in working with the carrier to investigate the shipment.

CansOnly is not responsible for delays caused by weather, carrier issues, natural disasters, labor disruptions, or other circumstances beyond our reasonable control.

Delivered but Not Received

If tracking indicates your package has been delivered but you cannot locate it, we recommend:

• Checking around your delivery location

• Asking household members or neighbors

• Contacting the shipping carrier

If you still cannot locate your package, please contact us and we will help determine the next steps.

Risk of Loss

Ownership and risk of loss transfer to the customer when the order is delivered to the shipping carrier, except where otherwise required by applicable law.

Questions?

If you have any questions regarding shipping or an existing order, please contact us.

CansOnly

Website: https://www.cansonly.com

Email: support@cansonly.com